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Optimal Nexus provides a unique service that allows companies to find the best match of BPO service providers across the globe. We find the best priced and best fit to enable our customers to grow their businesses and bottom line.
Any business, regardless of size or industry, can benefit from Optimal Nexus's services. We tailor our solutions to meet the unique needs of each client. Our extensive network within the BPO services sector means we can find solutions for any company regardless of size or industry.
The cost of Optimal Nexus's consulting services varies depending on the scope of the project. We offer competitive rates and work with our clients to find a pricing structure that works for them.
There are different models available that depend on how much involvement you would like to have. Some providers models are fully managed services meaning that you pay for the outcome, some providers want you to manage the staff and they take on the HR, payroll and employment aspects of the engagement. Every business is unique and we strive to find the right solution for each customer we work with.
Whilst each role and customer is different, it typically takes between 4 and 6 weeks before your staff member is ready to start work with you. With our services, and depending on the complexity of the project, we keep these time scales to a minimum.
Depending on the role that you are looking to outsource, and the length of the contract, prices differ by region and team size. We have pricing available that we can walk you through depending on the region you would like to outsource to, the roles that you would like to outsource and the region you would prefer your BPO service provider to be in.
Optimal Nexus will work with you to define your KPI's and make sure that you are set up for success. We will clearly define the processes that you wish to be followed and from there find the provider that is right for you. If you want to have full control of your team without the HR headaches that come from employing people abroad, or the risks associated with using freelancers, Optimal Nexus will find the right solution for you.
With our years of experience, and through our connections with some of the biggest global BPO associations, we have an extensive list of BPO's, their strengths and their weaknesses. We will walk you through your options and be with you every step of the way making sure the BPO service provider you work with is right for you.
We understand that starting an offshoring Journey can be daunting, we can start with one team member and work with you to get the confidence to grow the team and your profit margins.