Functions that can be outsourced through bpo outsourcing

Sales

Business Administration

Accounting

Lead generation
Business development
Inside sales
Outbound campaigns
Sales support admin
CRM management
Outsourcing

Accounting

Business Administration

Accounting

Accounts payable
Accounts receivable
Bookkeeping
General accountant
Financial analyst

Business Administration

Business Administration

Business Administration

Personal assistant
Executive assistant
Data management
Calendar management
Data cleansing
Outsource staffing

Technical Support

Website Development

Business Administration

Network administrators
Security administrators
Network operation centers (NOC)
Help desk
Database administrators

Website Development

Website Development

Website Development

Software developers
Software architects
UX designers
Project management
DevOps

Software QA

Website Development

Website Development

QA engineers
Automation engineers
QA lead
Test architects
Pen testing

Marketing

Customer Service

Customer Service

Digital marketing
S.E.O
Graphic design
Animation
Brand management
Communications
Social media management

Customer Service

Customer Service

Customer Service

Customer service teams
24/7 help desk
Email support
Live chat support
Account management
Complaints management

Engineering

Customer Service

Engineering

Estimators
Drafting
CAD engineers
CAD designers

Logistics

E-Commerce

Engineering

Logistics analysts
Inventory analysts
Logistics coordinators
Demand planning
Customer service representatives

E-Commerce

E-Commerce

E-Commerce

Web development
Magento development
RoR development
Customer service
Chat support
Order coordination

TeleSales

E-Commerce

E-Commerce

Inside sales
Business development
Customer service
Technical support
Renewals
Market research